The westerners often say that ¡°no
rule no game¡±. They put rule first. But in china, we always talk
about ¡°emotion and reason¡±, stressing more on emotion. Generally,
the information system is considered cold and is only related to
rules and reason. How to integrate emotion into EHR and boost up
the real efficiency of EHR in the balance of emotion, reason, and
rule? Inventec has discovered a successful way in the practice with
the help of Kayang.
-
Human HRIS system configuration
(chart 1£ºC/S and B/S combined HRIS system configuration)
Based on the labor law of the mainland, the HRM system of Inventec
requires that it must design strict rules to meet the demand
of customers. Meanwhile, the management flex and respect for
employee should be considered. According to this, the first
step Kayang took to help Inventec realize e-HR was to build
a system platform for Inventec, which provided a combined configuration
of C/S and B/S to realize e-HR.
C/S configuration client can dispose the business efficiently
and realize complicated business flow. The design is more individualized,
meeting the individuation of HR users. HR staff can design legalized
rules, improving rules flexibly with C/S configuration.
-
HRIS under the balance of emotion,
reason and rules
1. attendance management, combining rules and emotions
Inventec is a typical IT manufacturer, arranging the attendance
according to the output. To ensure the efficiency and quality
and to meet the due of different clients, it arranges as many
as 20 kinds of attendance, apart from various kinds of shifts,
unfixed work time and integrated working hours. Kayang provided
a suite of solutions to such a complicated state. The solution
is supported by flex and strict system so as to establish a
system with reasonable arrangement and legal rules.
First of all, the workforce management is set by departments
and employee deputy of the product line. The leave and overtime
work must be applied and approved by ES and finally be automatically
collected by attendance system of HR department. Secondly, the
system will automatically read all the data from attendance
clock and then count and analyze the data. As a result, the
error attendance data would be generated and be displayed in
the ES self service system and attendance system (chart 2: attendance
system flow)
The strict attendance rule is fixed by the system, making the
entire attendance management orderly. One executor of the rule
is enough for a manufacturing enterprise with more than 5000
employees.
2. ¡°reason ¡± training and performance management
A. Meticulous training management
The success of Inventec being a leading enterprise in the IT
manufacturing field has close relationship with its comprehensive
and effective training. What¡¯s more, Kayang help Inventec set
up a meticulous training management system with information
technology.
First, the department director applies for training on the ES
according to the employee status. HR staff make training plan
on the basis of the application. Employees can have online query
on the training course and online register. After the approval
of the director, the register will reach HR department. Secondly,
one hour before the course begins, the system will automatically
remind the trainees via email to avoid them missing the training.
Finally, within one week after the training, every trainee must
fill in the survey on the training course on the ES. The HR
staff will collect and analyze the survey so as to meliorate
the training efficiency.
B. Just and Fair Performance Appraisal
How to make just and fair performance appraisal on each employee
is a challenge confronting every enterprise. With fully application
of the tool, ES, Inventec set up a all-round and strict performance
appraisal system in the HRIS. (chart 3: performance appraisal
flow)
a) The performance appraisal is classified
function appraisal and performance appraisal. Different appraising
systems are applied in the HRIS for different type of employee
on different position.
b) With reference to the job achievement, functional status,
rewards and punishment record, attendance and performance score
in the ES, appraisers can score employees¡¯ performance. According
to the weight of appraiser, the system will automatically compute
the score.
c) Employees fill in the self-performance reports on the ES
on the base of his accomplishment. Then the director will score
it with consideration to how much employees have accomplished
and position responsibility and function. Finally, the automatic
capability module in the system will make an automatic collection
according to weight.|
d) Employees can submit their performance report and working
plan on ES. every director can make query on the appraisal score
of his underlings and undertake the more inspiring tutoring.
e) The performance score is directly and effectively integrated
in the rewarding system, promotion system, training and development
system and the bottom elimination system, optimizing the performance
management.
-
Employee Self Service, combining emotion
and reason
You can see the care of the company to its employees from Inventec
ES.
A. Online resume maintenance. Every Employee can not only make
query of personal information but also maintain his resume,
for instance, one fills in prompt personal external training
and rewards as reference for future career development and the
director can make better career plan for employee with these
information.
B. Employee can have query about position goal and position
responsibility on the ES so that employees can make clear their
position responsibility and requirements. Moreover, they can
pay regard to other positions to make a career development in
the company.
C. Employees can not only arrange their vacation on the ES but
also apply cash gift£¬including Marriage, maternity, birthday,
funeral, etc. every employee can enjoy the welfare.
D. Automail can remind birthday, due probation and due contract
so that the relevant people can make early preparation.
E. All the director appraisals and suggestions are kept on the
personnel application. Those care and opinions are passed via
network.
- Emotions in the HRIS
No matter how developed the network is, it can not replaced face-to-face
communication, especially in regard to process, such as performance
interview, C&B slip delivery, demission application. In the
installation of HRIS, the system developers were deeply impressed
by Inventec Idea that human feelings can not be replaced by machinery.
Since the establishment in 1975, Invent has always adhered to
an concept, now Invent is resorting to Kayang¡¯s system platform
and rich experience to continually improve HRIS, making the system
not only a management tool but also a stage for employees service.
Chart 1
Chart 2: performance appraisal flow
|